Travel + Hospitality

Getting Agile to Engage Tech-Savvy Travelers Throughout the Customer Journey

What We Deliver

Typical results from our work with travel and hospitality organizations:

  • More precise customer insights and richer customer experiences
  • Stronger campaign performance through data-driven marketing
  • Higher technology ROI through use of cloud environments and SaaS tools
  • Increased organizational nimbleness through expanded use of agile techniques
  • More timely and effective business and operational reporting
  • Increased operational efficiency through process automation and integration
  • More productive and collaborative vendor/agency relationships

What We Do

While every engagement and every client’s objectives are unique, we usually work on:

  • Customer intelligence, data strategy and journey mapping
  • Technology evaluation, selection, implementation and integration of data management platforms, ad servers and other MarTech
  • Marketing/media audits, strategy and transformation
  • Executive reporting – campaign, channel, operational
  • Cloud migration and data transformation
  • Agile enablement and portfolio management
  • Business process optimization/agile process improvement

Who We Work With

  • Top global hotel chain
  • Major transportation payment provider

What Clients Say

  • “I’ve worked with some really good partners with Infinitive that bring their ‘A’ game every day. They help me think of things in a different way, and hopefully, help my team think of things in a different way.”
    VP, Fortune 200 Retailer

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What Can We Solve with You?

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